Flipkart guide
The Flipkart seller panel (Seller Hub): login, sections and daily use
By Gokulkumar Gadhethariya, founder · 11 years in online sellingUpdated 8 Nov 20264 min readShort answer
The Flipkart seller panel is Flipkart Seller Hub at seller.flipkart.com, with a Seller Hub app for phones. Sign in with your registered email or mobile and a password or OTP. Listings, orders, returns, payments, ads and support tickets are all there, Shopsy orders too. One login can open more than one seller account.
- Address
- seller.flipkart.com
- Sign in
- Password or OTP
- On phones
- Seller Hub app
- Paid
- About 4 days after dispatch
Seller panel, Seller Hub, seller dashboard
All three mean Flipkart Seller Hub. Your shopping account does not open it; you need a seller registration.
How to log in to Flipkart Seller Hub
Step 1: Open seller.flipkart.com, choose Login
Or use the Seller Hub app.
Step 2: Enter your email or mobile
The one on the seller account.
Step 3: Use your password or an OTP
The OTP goes to that mobile or email.
Step 4: Pick the seller account
Your seller name is at the top right. More than one account? Pick one; switch later.
Flipkart seller login problems and fixes
| Problem | What to do |
|---|---|
| Forgotten password | Sign in with an OTP, or use “Forgot password”. |
| OTP not arriving | Check the number or email, wait a minute, resend. Turn off SMS blockers. |
| Buyer account opens | Use the login registered on Seller Hub. |
| Wrong seller account opens | Switch after signing in, or use that account’s own login. |
| Page does not load | Check it is seller.flipkart.com. Clear the cache or try the app. |
Where sellers lose money, and how OneClickOMS helps
Orders
In the panel: Print labels, pack, mark ready to dispatch (RTD).
Where money leaks
20.8% RTO
on Flipkart orders, 31.4% on Shopsy (same account). Meesho: 15.0%.
OneClickOMS: Flipkart, Shopsy and Meesho orders together. SKU-wise labels for every account in one file.
Listings and Inventory
In the panel: Prices under Listings, stock under Inventory, one account at a time.
Where money leaks
Sold out on one account, still in stock on the others: those orders get cancelled.
OneClickOMS: Pushes one stock count to every Flipkart and Meesho listing you manage.
Returns
In the panel: Track returns and RTO. The courier asks for a return OTP for each return; find it in that account’s Seller Hub.
Where money leaks
≈ ₹209 a return
median customer-return charge, with GST. No reverse shipping fee on RTO.
OneClickOMS: The return OTPs (and pickup OTPs) of all your accounts on one screen, so the courier never waits. Every return scanned.
SPF claims
In the panel: Returns → Completed → Claim SPF, with photos of damaged or wrong items.
Where money leaks
7 days
to claim. After that, the loss is yours.
OneClickOMS: Files SPF claims with photos from the return scan, and tracks them.
Payments
In the panel: Each order’s settlement, and payment reports to download.
Where money leaks
Under 94%
of the listing price reached the bank on a quarter of Flipkart orders, mostly pricier ones (commission and fees).
OneClickOMS: Matches every settlement to its orders, flags short or missing payments, shows profit per order and SKU.
Help and tickets
In the panel: Help button, bottom right: Seller Support, and tickets under Help → My Tickets.
Where money leaks
A return that never comes back is paid only once a ticket is raised.
OneClickOMS: Raises tickets for overdue Flipkart returns.
From OneClickOMS sellers’ Flipkart orders and payment files. Details: Meesho vs Flipkart report.
From order to payment
New order
Under Orders
Label and pack
Print, pack
Ready to dispatch
Hand to the courier
Paid
Median 4 days after dispatch
RTO: never delivered
Comes back. No reverse shipping fee.
Customer return
≈ ₹209 charge with GST. Claim via SPF, with photos, within 7 days.
A day in Seller Hub
Morning
New orders
Labels, packing, ready to dispatch before pickup.
At pickup
Hand over
Give the pickup OTP. Leave nothing pending.
As returns arrive
Give the return OTP, check, claim
OneClickOMS shows the return OTPs of all your accounts on one screen. Photograph anything wrong or damaged; claim within 7 days.
Mon, Wed, Fri
Match payments
Flipkart pays on these days.
Flipkart and Meesho together
Nearly 4 in 10 OneClickOMS businesses sell on both: Seller Hub for each Flipkart account and a Meesho supplier panel for each Meesho account, every day.