At OneClick OMS, we strive to provide the best experience for our users. This Cancellations and Refunds Policy outlines the terms for canceling your subscription and requesting refunds.
1. Subscription Cancellation
- Users can cancel their subscription at any time by accessing the account settings in their OneClick OMS dashboard.
- Cancellations take effect at the end of the current billing cycle, meaning you will continue to have access until the cycle ends.
- No partial refunds or prorated refunds will be issued for early cancellations.
2. Refund Policy
- We offer a 7-day refund policy for new users who are unsatisfied with our services.
- Refund requests must be made within 7 days of the initial subscription purchase.
- Refunds are not applicable for renewal payments, trial plans, or promotional discounts.
- To request a refund, please contact our support team at support@oneclickoms.com with your order details.
3. Non-Refundable Situations
Refunds will not be provided under the following circumstances:
- Failure to use the service after purchase.
- Issues caused by third-party integrations, unless due to a verified technical fault from our end.
- Violation of our Terms of Service.
4. Processing Time
Once approved, refunds will be processed within 5-7 business days. The amount will be credited back to the original payment method.
5. Modifications to this Policy
OneClick OMS reserves the right to update or modify this Cancellations and Refunds Policy at any time. Any changes will be reflected on this page.
